Yardville National Bank was a small bank. Surely the big financial companies behave better right?

Not really.

Merril Lynch decided this was a good address to send mail from - Registration_and_Licensing_Services@… yeah you guessed it, not ml.com but donotreply.com.

So what fun do we find in the ML mail?

Roger D______

SUN LIFE / MFS Termination of Appointment in __________ has been terminated effective immediately due to one of the following reasons:

-Lack of business with this carrier
-State Insurance license has been terminated
-Per your request

You will not be able to conduct any insurance business in NORTH DAKOTA for SUN LIFE / MFS until your appointment is reinstated.

Christopher ____ is pissed. He replied to the donotreply address with this angry little note from his blackberry.

Do not understand why terminated just got appointed. Please respond, I was told I needed to be appointed with them to hold Annuities that are in transfer. Please explain!

I was tempted to explain we found him incompetent and worse than our own security personnel, but then I remembered I don’t actually work at Merrill Lynch, I just read their emails.

When Dick _____ was told he needed to renew his insurance license, he let them have it in all caps!

I AM UDER THE ASSUMPTION THAT I HAVE A PERMANENT LICENSE (OVER 65) AND
NOT REQUIRED TO TAKE FURTHER CONTINUING EDUCATION HOURS. PLEASE CONFIRM.
THANK YOU.

I guess being over 65 he can’t read emails that are in the proper case.

Charles ______ got his notice for Missouri and his reply is going to leave Missourians questioning - but why us chuck?

I AM NOT RENEWING THIS STATE.

Since Merrill Lynch doesn’t even bother to tell people not to reply to the emails, and the emails are either telling people they have lost the right to sell insurance, or they are about to… I have plenty of private replies. None of which will ever get to anyone at Merrill Lynch to help them with their problem.